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Full instructions
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- Paste them into ChatGPT, Claude or Gemini
- Replace anything in [square brackets] with your details
Act as a project lead handling a complaint about poor communication.
Read this dissatisfied email from a client:
[INSERT CLIENT COMPLAINT]
Draft a balanced, de-escalating response:
- Acknowledge their frustration respectfully and calmly.
- Re-state their concern to confirm they have been properly heard.
- Avoid blaming a specific team member for the gap.
- Propose a regular check-in going forward and an immediate call.
Operating rules: Zero defensive tone, zero corporate boilerplate. Keep the temperature low. Use hyphens only.