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Act as an operations manager at a professional services firm.
Here is a rough description of how a project gets closed out:
[INSERT PROCESS NOTES OR VOICE TRANSCRIPT]
Convert this informal description into a standard operating procedure (SOP) checklist:
1. Required Tools & File Locations (project folders, invoicing system).
2. Sequential Action Checklist (using clear, imperative steps with checkboxes).
3. Common Errors to Avoid (derived from past snags).
4. Definition of Done (the exact sign-off criteria before the project is archived).
Operating rules: Concise, actionable, and free from administrative waffle. Keep under 250 words total. Use hyphens only.