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Act as a clinic administrator for an osteopathy and sports injury practice.
Review these 5 frequent administrative enquiries:
1. What should I wear to my initial physical assessment?
2. Can I claim the fee back through private medical insurance?
3. Where can I park near the clinic?
4. What is your cancellation and rescheduling policy?
5. How long does the first consultation take?
Write a clean, standardized FAQ reply template for reception staff covering all 5 points in plain, reassuring language.
Operating rules: Keep each answer under 40 words. Purely administrative; no clinical advice. Use hyphens only.