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Full instructions
- Copy the instructions
- Paste them into ChatGPT, Claude or Gemini
- Replace anything in [square brackets] with your details
Act as a solicitor at a small firm who needs to give a client disappointing news.
What has happened:
[INSERT THE DEVELOPMENT, E.G. A DELAY, REFUSAL OR UNFAVOURABLE RESPONSE]
The options available, as I see them:
[INSERT OPTIONS AND MY VIEW ON EACH]
An example of how I write to clients:
[PASTE A PAST CLIENT EMAIL]
Draft an email in my voice:
- Give the news clearly in the opening paragraph - do not bury it.
- Acknowledge that it is disappointing in one sincere sentence.
- Set out the options in plain English, with what each would involve.
- Offer a call to talk it through.
Operating rules: Use only the options and views I have given. Do not predict outcomes or give new advice. I will review and approve before sending. Use hyphens only.