Copy and use
Full instructions
- Copy the instructions
- Paste them into ChatGPT, Claude or Gemini
- Replace anything in [square brackets] with your details
Act as a technical account manager replying to a client's hosting question.
Here is the client's message:
[INSERT CLIENT MESSAGE]
Strict negative constraints:
- Never guarantee 100 percent uptime.
- Never promise free ongoing support beyond what the contract covers.
- Never confirm a migration date without developer sign-off.
- Never speculate on the cause of any past downtime.
Operating rules: Explain what the SLA actually covers and offer a call to discuss specifics. Use hyphens only.